Possible Canada Post Service Interruption
As you may have heard in the news, there is a distinct possibility an interruption in mail service will occur as of July 2, 2016. Though more and more functions are done electronically, a service interruption would affect some activities reliant on daily mail service, like billing statements, submission of claims, premium payments and claim reimbursement cheques, to name a few.
If you are needing any forms to get to the head office for processing, please contact our office and we can help you figure out the best way to get your information there. We have a courier leaving our office often, so you are welcome to drop your paperwork here, or we can always arrange a pick up. Any change forms or applications can be emailed to us for processing.
The quickest and most effective option for claims is to register for www.mybenefits.ca online where you are able to submit your claims electronically and not have to worry about mailing anything. If you have not registered or need help doing so, please call our office and we would be happy to help.